Amway Hotel Corportation
SUMMARY Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state certification/license. ESSENTIAL FUNCTIONS Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. Effectively inform and educate our guests about specific wellness concerns. Be flexible with your schedule, supporting the needs of the spa. Actively promote the spas, treatments, services and retail through marketing and promotional events. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products offered. Effectively inform and educate our guests about specific wellness concerns. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. Perform prep work, properly clean and restock daily. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Handle guests’ questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests. Possess the ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management. Participate in an “aggressive hospitality program,” greeting all guests with warmth and enthusiasm, and be attentive to their needs while they are with us. Preparing standard statistical reports, such as help desk incident reports Learn and follow all hotel policies and procedures pertaining to your area of work. Follow established uniform standards and comply with all other company policies. Practice safety standards and reports all unsafe conditions. Provide fast and courteous service to our guests; to accomplish this, a well organized work area must be maintained. Conduct yourself in a professional manner at all times as a goodwill ambassador of the AGPH to ensure guest satisfaction. Associate’s attitude, willingness to please guests, ability to get along with co-workers and supervisors. Ability to follow established guidelines, procedures and policies. Good record of attendance and punctuality at work. Adherence to prescribed grooming and appearance standards. Willingness to perform other duties as assigned. *Note* All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.
2.65 + 30% commision
ALL positions include free uniforms with laundry service, a locker, a free meal in the cafeteria during your shift, travel benefits, 401k and much more. FT positions include Medical/Dental-Vision, 2 weeks’ vacation, plus other benefits.
How to Apply:
Please visit the link: www.ahchospitality.com/careers Here you can create your own personal login/password for AHC+Hospitality so that you can fill out our online application. There is an option to upload your resume through the link, however, you still need to finish the entire online application process. PLEASE make sure you either attach your availability or put in the days and times you are available to work on the application. -OR- Visit the Employment Center at the Amway Grand Plaza Hotel - 187 Monroe NW, Downtown Grand Rapids MI. Entrance off of Pearl Street. Parking available in the Amway Ramp, bring in your ticket for validation.
Job Opening Status:
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Contact Email Address:
187 Monroe Ave49503 Grand Rapids , MI