Soaring Eagle Casino and Resort Spa
OPEN TO THE PUBLIC POSITION SUMMARY: Provides a wide variety of spa services including but not limited to: Body treatments and Massage Therapy. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Exercise the Pillars of Excellence guest service systems; providing exceptional customer service to all guests/clients. Provide a wide variety of body treatment and massage services. Maintain knowledge of all professional and retail products. Continue education in the wellness and beauty industry to enhance guest service and to keep up on latest trends. Maintain a professional, positive and relaxing environment for clients and fellow employees. Make sure the spa environment is clean and peaceful at all times. Maintain a safe, clean and hazard free environment and equipment. Keep products stocked and work area neat at all times. Engages in treatment design, cost analysis and shares knowledge with the spa staff on protocols/new treatments. Notifies management of any internal issues within SECR and the spa area. Adhere to and have a clear understanding of all SECR and departmental policies. Other duties as assigned. CONTACTS/PURPOSE OF CONTACTS: Frequent contact with guests and departmental associates in providing excellent customer service. Working directly with fellow co workers on day to day basis. WORK ENVIRONMENT/SAFETY HAZARDS: This position requires extensive repetitive work with hands and standing for long periods of time. Must be able to handle facial/body products regularly. Must be able to lift moderate to heavy equipment which can also include wet linen. MINIMUM QUALIFICATIONS: Must be 18 years or older upon employment. High school diploma or equivalent required. Must have a valid MI massage certification. 600 total hours required for Massage certification. One year experience preferred. Must be able to work days, nights, weekends, and holidays. KEY position – Must be able to obtain and maintain a gaming license.
How to Apply:
Please apply to the Soaring Eagle Casino & Resort job posting website at www.sagchip.org. Click the EMPLOYMENT tab. Please call 989-775-5605, if you need assistance.
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6800 Soaring Eagle Blvd.Mt. Pleasant , MI