Room Attendant, JW Marriott, FT
This is a full time position. 1st shift hours. $9.50/hour, first increase at 90 days. JOB SUMMARY The room attendant is a key individual in achieving the quality standards of guest rooms in a 4 diamond property to ensure guest satisfaction. The room attendant must ensure that each room meets a 96% quality expectation in a timely manner. They must also ensure all service standards for a 4 diamond property are met as well as budgetary goals and interdepartmental relations. JOB REQUIREMENTS Bend, stoop, stand, and walk long distances for the duration of the shift Be able to lift at least 50lbs Must be reliable; willing to work weekends and holidays Must be able to complete 12 vacant dirty room with-in 8 hour shift 12 showers 12 tubs 12 toilets 12-24 beds Able to use different types of chemicals Requires the ability to work independently and follow directions as assigned by supervisors Must be able to complete standards according to established procedures Strive to meet guest satisfaction by cleaning at a 96% cleanliness standard Must keep cart clear of unapproved items to avoid damage JOB FUNCTIONS Clean all areas of the guest room as determined by the 47 step training outline Clean checkouts at a 36 minute per room pace Clean stayovers at a 25 minute per room pace Deliver all guest requests within 15 minutes Work independently, in assigned section, to complete the daily assignment which can range up to 19 rooms per shift. Report maintenance issues in rooms to AYS and floor supervisor Communicate effectively with floor supervisors and housemen on needs and progress Perform any other tasks as assigned by the floor supervisor NOTICE: The Marriott Hotel functions seven (7) days a week, twenty-four (24) hours a day. You as an associate must realize this fact and be aware that at times it may be necessary to move you from your accustomed shift, as business demands. In addition, you understand that business determines the amount of hours you work, and that some weeks you may be scheduled to work less than forty (40) hours, and on other weeks you may be scheduled to work more than forty (40) hours per week.
ALL positions include free uniforms with laundry service, a locker, a free meal in the cafeteria during your shift, travel benefits, 401k and much more. FT positions include Medical/Dental-Vision, 2 weeks’ vacation, plus other benefits. Position includes free laundry service for your business wear, a free meal in the cafeteria during your shift, travel benefits, Medical/Dental-Vision, 401k, 2 weeks’ vacation, plus other benefits.
How to Apply:
Please visit the link: www.ahchospitality.com Here you can create your own personal login/password for AHC+Hospitality so that you can fill out our online application. There is an option to upload your resume through the link, however, you still need to finish the entire online application process. PLEASE make sure you either attach your availability or put in the days and times you are available to work on the application. -OR- Visit the Employment Center at the Amway Grand Plaza Hotel - 187 Monroe NW, Downtown Grand Rapids MI. Entrance off of Pearl Street. Parking available in the Amway Ramp, bring in your ticket for validation. ALL positions include free uniforms with laundry service, a locker, a free meal in the cafeteria during your shift, travel benefits, 401k and much more.
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Contact Email Address:
187 Monroe Ave NW49503 Grand Rapids , MI