Security Officer - 3rd shift
This is a 3rd shift, full time position. $11.00/hour plus $0.50 shift premium. First chance at an increase is at 90 days. GENERAL: Protects and safeguards all hotel guests and associates, their belongings and all hotel assets. Respond rapidly to requests for emergency and non-emergency assistance in a professional manner. DUTIES AND RESPONSIBILITIES: Responsible for the efficient and professional running of the loss prevention department, including relationships with other departments. Lead by example: Provide a gracious and aggressive hospitality towards all customers. Be highly familiar and adhere to all policies, procedures and standards. Recognize and report safety hazards Effectively handle any security related incidents which arise on shift. Ensure compliance with hotel and security SOP/LSOP Observe and report any security breaches Oversee responsibility of Key control systems. Conduct daily physical hazard inspections and daily patrols and complete all reports Assist all associates with questions, problems which might occur. Create a productive and positive atmosphere throughout the hotel; have a good relationship with all associates and other departments. Be a problem seeker and solver. Ensure that work area is always clean, neat and organized. Attend and participate in meetings on a monthly basis. Ensure that all safety and security supplies are well maintained. Complete work or special projects as assigned and make sure to meet due dates. Participate with the Safety Committee that will educate and communicate throughout hotel. GENERAL RESPONSIBILITIES: Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard uniform of the hotel. Check the information AYS board, daily event sheet, is up to date and informed about daily operations. Check with your immediate supervisor for additional information. Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc. Develop knowledge about frequent guests and their special requests and needs. Also be familiar with cultural differences in order to meet all different customer needs. Have PMS and Saflok skills, Security systems and Fire Systems expert. Be able to work according to budget; keep constant eye on staffing level and control costs as much as you can. Be knowledgeable about etiquette and protocols. Be familiar with all emergency plans and be able to act upon them. Use your PMS password with discretion; always log off terminal when not working. Control that all associates are also doing that. Have a good knowledge about the city and the environment. Report any unusual occurrences immediately to the Asst. Rooms Division Manager. Knowledge of Marriott’s Loss Prevention Standard Operating Procedures Have a thorough knowledge of Marriott QA standards as well as all Front of House staff Standards At all times strive to represent Marriott in the most professional, courteous manner. Pushing, pulling, bending, stooping, upward reaching and lifting 20+ pounds are required for this position. Prolonged periods of standing and walking. SAFETY AWARENESS: Maintain safety by adhering to safety policies; be responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.
ALL positions include free uniforms with laundry service, a locker, a free meal in the cafeteria during your shift, travel benefits, 401k and much more.
How to Apply:
Please visit the link: www.ahchospitality.com/careers Here you can create your own personal login/password for AHC+Hospitality so that you can fill out our online application. There is an option to upload your resume through the link, however, you still need to finish the entire online application process. PLEASE make sure you either attach your availability or put in the days and times you are available to work on the application. -OR- Visit the Employment Center at the Amway Grand Plaza Hotel - 187 Monroe NW, Downtown Grand Rapids MI. Entrance off of Pearl Street. Parking available in the Amway Ramp, bring in your ticket for validation.
Job Opening Status:
Contact Phone Number:
Contact Email Address:
235 Louis Campau49503 Grand Rapids , MI